Rule-based replies
Write answers in your own words — replies go out in Thai or English to match each customer, with per-chat pause.
ไทย
ราคาเท่าไหร่คะ
ตัดผม 300฿ ค่ะ
English
How much is a haircut?
Haircut is 300฿.
For shops on LINE OA
Your shop's LINE chat
answers itself
Set up auto-replies in plain Thai, take bookings right inside the chat, and let staff jump in anytime — all in one place.
14-day free trial · no credit card needed
Demo
Lamoon Salon
Hi! Any time for a colour this Saturday?
L
Hi! Saturday still has open slots — pick one below.
L
Book · Hair colour
Pick a time that suits you — we hold it instantly.
Choose a time
L
You're booked — Saturday 14:00, hair colour. We'll remind you before it's time.
PricesBook
Queue ticket
Lamoon Salon
A-014
- Queue ticket
- Hair colour · 90 min
- Queue ticket
- Sat 14:00
- Queue ticket
- with Noon
Three steps to start.
No code needed.
- 1
Connect your LINE OA
Paste three credentials from LINE Developers — we set up the webhook for you.
- Channel ID
- ••••6829
- Channel secret
- ••••••••
- Channel access token
- ••••••••
LINE connected
- 2
Start from a ready-made pack
About 30 ready-made salon answers — edit any of them.
Salon30 ready answers · edit any
- 3
The bot answers instantly
Customers get answers any hour. Want to reply yourself? Pause the bot on that one chat.
When a customer types
pricehow muchHaircut 300฿ · Colour 1,500฿
LINE OA messages
Customers ask about prices, hours or location
Rich menu
A tap starts a conversation or booking
LIFF booking
Customers choose a service and a time
ChatKiu- Receive the LINE message
- Match the shop’s reply rules
- Check bot or staff mode
- Reserve slots and send reminders
Your shop’s answers
Thai or English to match the customer
Confirmed bookings
Hold the slot, prevent clashes, send reminders
Staff handoff
Pause the bot in this chat for your team
AI from your documents · coming soon
Planned: answer unmatched questions within your budget
Grows with your shop.
Only what you need.
Bookings inside chat
Customers book through LIFF without messaging — the system manages the queue, sends reminders, and syncs to Google Sheets.
Saturday
10:00
11:30Full
13:00
14:00
15:30
17:00
Queue ticket
Lamoon Salon
A-014
- Queue ticket
- Hair colour · 90 min
- Queue ticket
- Sat 14:00
- Queue ticket
- with Noon
Staff handoff
Any chat that needs a human gets one tap — your team replies from the same inbox and the bot resumes when it's done.
Can I talk to someone?
Bot paused here · Noon took over
Sure — Noon here, let me help.
Hand back to botAI-assisted answers · coming soon
Coming soon: AI will answer unmatched questions from your shop's documents, with a monthly budget you set yourself.
When can I wash my hair after colouring?
Wait 48 hours before the first wash.
Source: colour-aftercare.pdf
AI budget this month · ฿212 of ฿500
Sample data shown
Send a message.
Watch the bot answer.
Type like a customer would — replies come from the same matching system shops run, right in your browser.
LLamoon SalonDemo
Lamoon Salon's rules
Five sample rules — type and watch which one answers
Greeting
hellohiheyHi there! 😊 We're open 10:00–20:00. Type “book” to grab a slot.
Opening hours
openclosehoursWe're open Tue–Sun 10:00–20:00 (closed Mondays).
Prices
pricehow muchcostHaircut 300฿ · Colour 1,500฿ · Facial 500฿.
Booking
bookappointmentYou can book right away — tap “Book” in the menu below and we hold the slot instantly.
Location
whereaddresslocationWe're at Sukhumvit 101/1, near BTS Punnawithi exit 2.
When the bot doesn't understand
Hands over to staff
Launch prices
A plan for your shop.
Room to grow.
Start with replies, add bookings when you need them. Try for 14 days without a credit card — these are our launch prices.
Choose your billing period
Pay yearly for the price of 10 months
Auto replies
For shops getting started with answers to everyday questions.
฿299/ month
฿2,990 billed yearly
Yearly equivalent: ฿249.17/month
- Thai and English reply rules
- Rich menu that answers on tap
- Pause the bot in any chat
Try free for 14 days
Try free for 14 days · no card needed
Booking
RecommendedFor shops taking appointments and managing their daily queue.
฿699/ month
฿6,990 billed yearly
Yearly equivalent: ฿582.50/month
- Everything in Auto replies
- LIFF booking with slot locking
- Reminders and Google Sheets sync
Try free for 14 days
Try free for 14 days · no card needed
Team + AI
Coming soonFor growing teams that want AI to help with more questions.
฿1,499/ month
฿14,990 billed yearly
Yearly equivalent: ฿1,249.17/month
- Everything in Booking
- Shared inbox and staff assignment
- AI answers from your shop’s documents
Planned allowance: up to 1,000 AI answers per month. AI will be optional, with a budget limit when available.
Create an account for later
Team + AI is coming soon. Creating an account does not activate this plan or start an AI trial.
Compare the three plansView all features
| Feature | Auto replies | Booking | Team + AI |
|---|---|---|---|
| Bilingual Thai/English reply rules | Included | Included | Included |
| Rich menu that answers on tap | Included | Included | Included |
| Per-chat pause and resume | Included | Included | Included |
| LIFF booking with slot locking | Not included | Included | Included |
| Reminders + Google Sheets sync | Not included | Included | Included |
| Shared inbox + staff assignment | Not included | Not included | Coming soon |
| AI answers from your docs, with a budget cap | Not included | Not included | Coming soon |
Team + AI is coming soon. Creating an account does not activate this plan or start an AI trial.
Want help getting set up? ฿1,490 once
Optional assisted setup: connect one LINE OA, configure the initial replies, and check the first reply together. Confirm the scope before starting; ongoing content work and custom integrations are separate.
Set up Auto replies yourself with the step-by-step guide. Assisted setup is optional.
Plan activation and payment terms will be agreed before billing. The free trial does not trigger an automatic charge.
ChatKiu prices exclude your LINE OA plan fees. Outbound Push messages use your shop’s own LINE Messaging API quota.
Your questions.
Before you get started.
Do I need a LINE OA already?
Yes — the system connects to your shop's LINE Official Account. If you don't have one yet, it's free to create in LINE Official Account Manager, then come back and connect.
Will my existing chats disappear?
No — your chat history stays in LINE OA as before. We only pick up new messages and answer them for you.
Can I cancel anytime?
Anytime, no lock-in — and your customer and booking data is exportable.
Does it support English?
Yes — every answer can be written as a Thai/English pair, and the system replies in whichever language the customer uses.
What happens after the 14-day free trial?
No credit card is needed to try ChatKiu, and the trial does not trigger an automatic charge. We will confirm your plan, activation and payment terms before billing.
How much are the launch plans?
Auto replies is ฿299/month, Booking is ฿699/month, and the upcoming Team + AI plan is ฿1,499/month. Yearly totals are ฿2,990, ฿6,990 and ฿14,990 respectively. Activation and payment terms are confirmed before billing.
Does the yearly price mean I pay every month?
No. The yearly option is one payment for 12 months, at the price of 10 monthly payments. The equivalent monthly amount is the yearly total divided by 12; it is not a monthly instalment.
Are LINE OA fees included?
Your LINE OA plan fees are separate from ChatKiu. Outbound Push messages, including booking reminders, count against your shop’s LINE Messaging API quota.
Can I use the AI plan today?
Team + AI is coming soon. You can create an account while you wait, but this does not activate AI or start an AI trial. The planned allowance is up to 1,000 AI answers per month, with optional AI and a budget limit when available.
Do I have to pay for setup?
No. You can set up Auto replies yourself using the guide. Optional assisted setup costs ฿1,490 once for one LINE OA, initial replies and a first-reply check together. We agree the scope before starting; ongoing content work and custom integrations are separate.
Let the chat answer itself
You handle the customers who need you
Create your shop, connect LINE OA and follow the setup guide. Try for 14 days without a credit card.
Try free for 14 days