Terms of service

ChatKiu is separate from LINE and provides reply rules, LIFF booking and team workflows. Feature availability depends on the plan and activation agreed with you. Team + AI is coming soon.

Landing-page chats and data are demonstrations, not live bookings or guarantees of business results. A LINE OA and correct configuration are required for real customer use.

Provide accurate account information, protect passwords and team permissions, and connect only LINE OA accounts or systems you are authorized to use. Staff permissions and automation settings are the shop’s decisions.

Do not access another shop’s data, share unauthorized access, send spam or unlawful content, or bypass security controls. The provider may restrict or suspend use when necessary to protect the service or other people.

Launch prices: Auto replies ฿299/month or ฿2,990/year; Booking ฿699/month or ฿6,990/year; upcoming Team + AI ฿1,499/month or ฿14,990/year.

The 14-day trial requires no card and does not auto-charge. Account creation is not a purchase. Activation, payment amount and applicable taxes are confirmed before billing. Yearly billing is one payment for 12 months, not monthly instalments.

LINE OA fees are separate. Push messages use the shop’s LINE quota. Optional assisted setup costs ฿1,490 once, with its scope agreed before starting.

The shop is responsible for prices, services, availability, answers and documents, its rights to use content, and the legal basis for collecting or sharing customer information.

ChatKiu processes shop-customer information according to the shop’s instructions and settings. A data-processing agreement is confirmed separately where required. Cookie consent does not authorize every shop data-processing purpose.

Messages and bookings may be affected by connectivity, shop settings and LINE or Google services. Review errors and have staff follow up on important transactions.

When AI becomes available, answers may be incorrect or incomplete. Shops must review their content and arrange staff escalation, especially for health, legal or financial topics. No additional SLA or accuracy guarantee applies unless agreed in writing.

You may stop using the service or request cancellation. The end date and treatment of prepaid amounts follow the plan agreement. Cancellation does not automatically mean a refund or immediate deletion of every record.

Agree on export, return or deletion of data and legally required records before closing a shop in the service. Deleting information in ChatKiu does not delete your LINE or Google Sheets records.

Material changes to pricing, scope or terms will be communicated before the relevant activation or billing period. Specific agreements confirmed with you supplement these terms.

These terms operate under Thai law and do not remove rights provided by law. Contact the provider about problems so the facts and a remedy can be considered.